mis201 case study zappos 1
- Define SCM and how it can benefit Zappos.
- Explain CRM and why Zappos would benefit from the implementation of a CRM system.
- Demonstrate why Zappos would need to implement SCM, CRM, and ERP for a connected corporation.
- Analyze the merger between Zappos and Amazon and assess potential issues for Zappos customers.
- Propose a plan for how Zappos can use Amazon’s supply chain to increase sales and customer satisfaction.
no plagiarism
add references
NO COPY PASTE FROM OTHER STUDENTS ANSWERS
Thank you😀