Module 2 – Case
MANAGING GROUPS AND TEAMS
On the home page of this module, Force Field Analysis was described as a common management model used to analyze the factors influencing organizational behaviorâ€”especially interpersonal and group interactions. The following case is an illustration of a group of people who have ceased to work together effectively. You can use the Force Field model effectively in this case to help diagnose and suggest solutions to the problems this organization is facing.
Read the following case. You can access it in the Trident University Library:
Mento, A. J., Buckheit, P., & Mento, B. A. (2012). Case study: Strident property services. Journal of Business Case Studies, 8(6), 565.
If you have trouble finding it, you can locate it in the ProQuest database by clicking on Additional Library Resources.
Then write a 4- to 5-page paper, that addresses the following:
- Discuss how group dynamics contribute to the situation described in this case. Explain your reasons with references to the background readings, PowerPoint presentations, and additional research if needed.
Keys to the Assignment
The key aspects of this assignment that should be covered in your paper include:
- Define the problem: What exactly is the problem being faced by Strident? How does the JoHari model contribute to our understanding of the problem?
- Analyze the cause: What forces are working to create this problem? How do communication, trust, and conflict contribute to this cause?
- Propose a solution: What does the company need to do to turn this situation around? Be very specific in your suggestions of actions that can be taken.
Your paper will be evaluated using the following five (5) criteria:
- Assignment-Driven Criteria (Precision and Breadth): Does the paper fully address all Keys to the Assignment? Are the concepts behind the Keys to the Assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements?
- Critical Thinking (Critical Thinking and Depth): Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis?
- Business Writing (Clarity and Organization): Is the paper well written (clear, developed logically, and well organized)? Are the grammar, spelling, and vocabulary appropriate for graduate-level work? Are section headings included in all papers? Are paraphrasing and synthesis of concepts the primary means of responding to the Keys to the Assignment, or is justification/support instead conveyed through excessive use of direct quotations?
- Effective Use of Information (Information Literacy and References): Does the paper demonstrate that the student has read, understood and can apply the background materials for the module? If required, has the student demonstrated effective research, as evidenced by studentâ€™s use of relevant and quality (library?) sources? Do additional sources used in paper provide strong support for conclusions drawn, and do they help in shaping the overall paper?
- Citing Sources: Does the student demonstrate understanding of APA Style of referencing, by inclusion of proper end references and in-text citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all end references been included within the body of the paper as in-text citations?
Tips and Suggestions
Please note the following tips and suggestions:
- Include a cover page and reference page in addition to the 4â€“5 pages of analysis described above.
- You are expected to demonstrate that you have read, understood, and can apply the required background readings for this module in your answer to this case. Be sure to read the required readings carefully, and use the theories and arguments you learn from them to support your analysis.
- Include headings for all papers longer than two pages (basically all papers).
- Cite and reference all sources that you use in your work, including those that you do not quote but paraphrase. This means include citations and quotation marks for direct quotes of more than five words, and include citations for information that you have “borrowed” or paraphrased from other sources.
- Follow TUI Guidelines for well-written papers. (If you are unsure of what those guidelines are, seeStudent Guide to Writing a High-Quality Academic Paper).
Turn in this 4- to 5-page paper by the end of the module.